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Terms of Service (General Terms and Conditions, EULA)

Human-readable terms for Xpendio AB’s SaaS services—for customers and end users (including the Visma Proceedo API)

Version 1.2 • November 7, 2026

Appendix 1 to the License Agreement · DS-05 version 1.2

These General Terms and Conditions (“the Terms”) govern the use of Xpendio AB’s SaaS services and related features, including integrations. By using the service, or by authorizing an integration, you accept these Terms to the extent that you are acting as an end user. If you use the service within the framework of a customer organization, a separate customer agreement between Xpendio and the customer organization also applies.

1. Definitions

Term Meaning
“Service” Xpendio’s software-as-a-service (SaaS) and associated features, APIs, and integrations.
“Customer” The organization that enters into a customer agreement with Xpendio and provides access to end users.
“End User” An individual who accesses the Service through the Customer’s account.
“Customer Data” Data that the Customer or End User uploads, generates, or otherwise processes within the Service.

2. Access and Accounts

  • End Users may only use the Service in accordance with the Customer’s instructions and permissions.
  • You are responsible for keeping your login credentials confidential and for any activities that occur through your account.
  • You may not share your login credentials or allow anyone else to use your account.
  • Strong authentication (MFA or login via the Customer’s SSO) must be used where available. Suspected unauthorized access must be reported immediately to support@xpendio.se.
  • Xpendio may suspend access in the event of suspected misuse, a security risk, or a violation of the Terms.

3. Permitted Use

  • You may not use the Service for illegal purposes or in a manner that infringes on the rights of third parties.
  • You may not attempt to circumvent security measures, carry out intrusions, overload the Service, or introduce malicious code.
  • You may not copy, decompile, or otherwise attempt to reverse engineer the source code, except to the extent that such right is provided by mandatory law.
  • You may not transfer, rent, sublicense, or otherwise make the Service available to third parties.
  • You may not use the Service to develop a competing product or service.
  • You may not retrieve data automatically to a greater extent than permitted by the agreed-upon API usage.

4. Integrations and API

If you authorize an integration, the Service may access data necessary for the integration to function. You are responsible for ensuring that you have the right to share such data and that authorized personnel within the Customer’s organization have approved the connection. Xpendio processes personal data in connection with integrations in accordance with the applicable DPA and Privacy Policy.

5. Intellectual Property Rights

The Customer and its End Users are granted a non-exclusive and non-transferable right to use the Service for the duration of the Customer’s agreement and within the permissions granted by the Customer. No ownership rights are transferred.

Xpendio owns all rights to the Service (including software, documentation, and trademarks). Customer Data belongs to the Customer or its licensors. Xpendio may use Customer Data solely to provide the Service, fulfill contractual obligations, and ensure secure operation.

6. Confidentiality

The parties may share confidential information. Each party shall protect the other party’s confidential information and use it only to fulfill the purpose of this Agreement.

7. Data Protection

Data protection is governed by the Privacy Policy and, when Xpendio processes personal data on the Customer’s behalf, a Data Processing Agreement (DPA).

8. Support and Availability

Support, availability, and service levels are governed by the Customer Agreement and the Support and SLA Addendum. For support, please contact support@xpendio.se.

The service is cloud-based and is continuously being developed. Xpendio may update and modify features over time. Scheduled maintenance is generally performed outside of service hours.

The service is operated by the subcontractor Elastx, with infrastructure and data storage located in Sweden. The service may include third-party or open-source components that are subject to their own terms and conditions.

9. Limitation of Liability

Except as expressly stated in the Customer Agreement and in the Support and SLA Addendum, the Service is provided “as is,” to the extent permitted by mandatory law. Xpendio does not guarantee that the Service will be completely free from interruptions or errors but will remedy errors in accordance with the Support and SLA appendix.

To the extent permitted by applicable law, Xpendio is not liable for indirect damages (e.g., lost profits, lost data, or loss of goodwill). Xpendio’s total liability is governed by the customer agreement and may be limited to fees paid during a specific period.

10. Termination of Use

Xpendio may terminate or restrict an End User’s access if the Terms are violated or if the Customer’s agreement terminates. Upon termination, use of the Service must cease.

11. Changes

We may update the Terms from time to time. The latest version is published at the URL where the Terms are provided. If the changes are material, we may notify the Customer’s administrator via the Service or by email.

12. Governing Law and Disputes

These Terms shall be interpreted in accordance with Swedish law. Disputes shall first be resolved through negotiation and, failing that, adjudicated by a court of general jurisdiction in Sweden, unless otherwise provided in the customer agreement.

In the event of a conflict between the contractual documents, the Customer’s own terms and conditions and requirements attached to the agreement shall apply first, followed by the customer agreement (License Agreement), the Data Processor Agreement, the Support and SLA appendix, and finally these Terms and Conditions.

13. Publication URL

Terms of Service URL: https://xpendio.se/terms

14. Contact